Cashier & Customer Service Associate

P.C. Richard & Son, LLC; Enfield (CT); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Cashier & Customer Service Associate to join their retail showroom team. This role emphasizes delivering exceptional customer service both over the phone and in person, managing clerical duties, and operating a computerized cash register. The ideal candidate will thrive in a fast-paced environment, showcasing their strong communication skills and ability to handle customer inquiries efficiently. With a flexible schedule that includes evenings and weekends, this position offers an exciting opportunity to be part of a dynamic team while enjoying comprehensive benefits, including health plans, retirement savings options, and generous paid time off. If you are passionate about customer service and looking for a rewarding role, this opportunity is perfect for you.

Benefits

Health Plan Options

Health Savings Account

Voluntary Vision & Dental Plan

Life Insurance

401k Retirement Savings Plan

Flexible Spending Plan

Employee Discount

Generous Paid Time Off

Qualifications

• Must be flexible with hours for retail schedule including evenings and weekends.
• Excellent customer service skills required for phone and in-person interactions.

Responsibilities

• Provide excellent customer service both on the phone and in person.
• Operate and balance computerized cash register and assist with data entry.

Skills

Customer Service Skills

Phone Communication

Data Entry

Cashier Experience

Tools

Point of Sale System

Job description

This position is listed at the following store location: Enfield - 136 Elm Street

The Cashier & Customer Service Associate position mainly focuses on various clerical duties and customer service working within our retail showroom office, including but not limited to:

• Providing excellent customer service both on the phone and in person.
• Heavy phone work - answering incoming calls and making outgoing calls to customers for various reasons relating to the showroom business.
• Calling customers to confirm the status of their orders, delivery and product service.
• Operating and balancing computerized cash register.
• Data entry - using the Company's computerized point of sale system and various programs to assist in processing sales orders and customer inquiries.

Must be flexible with hours in order to work a retail schedule, including evenings, weekends and holidays.

• Must also be able to perform a variety of general office activities in a fast-paced team player environment.
• Candidate must possess excellent customer service skills in dealing with customers via phone and in person.
• Cashier and computer experience a plus.

Salary Range: $16.00-17.00 per hour

Excellent BENEFITS available including:

• Health Plan Options providing comprehensive coverage for the employee and family (if applicable).
• Health Savings Account (if applicable).
• Voluntary Vision & Dental Plan.
• Life Insurance and Supplemental Insurance Programs.
• 401k Retirement Savings Plan with a discretionary annual Company match, Flexible Spending Plan and an Employee Discount.
• Generous Paid Time Off Benefits including vacation and sick time.

P.C. Richard & Son is an Equal Opportunity Employer