Cashier & Customer Experience Champion

Goodwill of Central & Northern Arizona; Avenue (MD); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical plans

HRA

Dental plans

Vision plan

401K

Life insurance

EAP

PTO

Holidays

Job summary

Goodwill of Central and Northern Arizona is seeking a retail associate to lead an outstanding customer and brand experience, run registers, and help maintain store standards.

Starting pay is $15.15 per hour. The role requires a high school diploma or equivalent, excellent customer service and math skills, and strong English communication; applicants must be at least 16 and able to pass a background check. Join a team committed to community impact and opportunities for growth.

Qualifications

• High School education or equivalent experience.
• Excellent customer service skills.
• Excellent math skills preferred.
• Ability to communicate and understand instructions, both verbal and written, in English.
• Must be at least 16 years of age or older.
• Ability to pass a background check and drug screen, where applicable for position.
• Ability to speak and read English proficiently.

Responsibilities

• Performs Point of Sale (POS) responsibilities and processes all forms of payments.
• Asks each customer for cash donations at POS.
• Establishes or identifies prices of goods via the type of merchandise, identifying markings, or asking for help from an on-site leader.
• Completes closing procedures, as necessary.
• Maintains regular and consistent in-person attendance.
• Greets customers that enter in the store and thanks customers leaving the establishment.
• Maintains sales floor by following floorwork and PPM (picture process map) standards.
• Stocks merchandise in appropriate area as assigned.
• Utilizes systems, including phones and paging systems to make regularly scheduled announcements.
• Maintains a clean and safe environment.
• Models Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation.
• Performs other related duties, as assigned.

Skills

Excellent customer service skills

Excellent math skills

Ability to communicate and understand

Ability to speak and read English

Education

High School education or equivalent experience

Job description

Goodwill of Central and Northern Arizona is seeking a retail associate to lead an outstanding customer and brand experience, run registers, and help maintain store standards.

Starting pay is $15.15 per hour. The role requires a high school diploma or equivalent, excellent customer service and math skills, and strong English communication; applicants must be at least 16 and able to pass a background check. Join a team committed to community impact and opportunities for growth.