Cashier Assistant Manager

Landed; Los Angeles (CA); In loco; USD 30.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

50% off meals

20% off purchases

401k with 4% match

Paid vacation

Health benefits

Bonuses

Descrizione del lavoro

Erewhon Market in Los Angeles is seeking a Front End Lead to elevate customer experience and store operations.

You will supervise opening/closing procedures, manage cash handling, drive membership sales, and coach team members while upholding Erewhon’s mission and standards. Experience in grocery retail and bilingual English/Spanish preferred but not required; growth opportunities across multiple departments.

Competenze

• Minimum 1+ years of lead-level experience in grocery retail or customer service.
• Bilingual English/Spanish preferred but not required.

Mansioni

• Provide excellent customer service by greeting and assisting customers, and responding to inquiries and complaints; lead by example.
• Performs opening and closing procedures including auditing safes and ensuring equipment is in working order.
• Count, balance, and secure cash drawers and safes; manage register and pick-ups/loans.
• Keep updated on holidays stock needs and market trends in Healthy/Grocery industry.
• Drive membership sales and promotions or non-profit donation drives; motivate team to meet sales goals.
• Educate customers as brand experts about Erewhon mission and standards for excellence.
• Assist Front End Manager with scheduling, time-off requests, and weekly recaps.
• Enforce policies in the absence of the Front End Manager.
• Assist MODs with customer concerns when requested.
• Hold coaching conversations with team members.

Conoscenze

Lead experience in Grocery/Retail

Bilingual English/Spanish

Descrizione del lavoro

Join the movement! Erewhon Market is helping shape the future of health and wellness, and we’re continuing to grow. Our culture is driven by passionate leaders, supportive teams, and a shared commitment to offering high-quality food and wellness products. With multiple locations and more on the way, there are plenty of opportunities to grow with us!

What we offer

• $22 - $26 / hour (based on experience)
• 50% off organic meals daily
• 20% off in-store purchases
• 401k with 4% match, Paid Vacation, Health Benefits and much more
• Bonuses and sales rewards (for some departments)
• HUGE opportunities for career growth

What You Will Do

• Provide excellent customer service by greeting and assisting customers, and responding to customer inquiries and complaints; lead by example.
• Ensures that all opening and closing procedures are performed. Procedures include but are not limited to: auditing safe; assuring equipment is in good, working order; stocking check stand area with bags, register receipt tape, etc.; setting up individual daily schedules, setting up all audit sheets.
• Responsible for accurate counting, balancing and securing of change drawer, safe, assigned cash register and “pick-ups” & “loans” to cashier’s registers.
• Keep updated on special cashier and merchandise needs that arise for holidays, as well as market trends in Healthy / Grocery industry.
• Drive membership sales and other promotions or non‑profit donation drives. Inspire team to meet daily or monthly sales goals.
• Be an educator and brand expert, speak on the Erewhon mission and standards for excellence. Other related duties as assigned by upper management.
• Assist the Front End Manager with administrative tasks such as scheduling, requests for time off, and weekly recaps.
• Enforce policies when Front End Manager is not present.
• Assisting MOD’s with customer concerns when requested
• Hold Coaching Conversations with team members as needed.

What You Will Bring

• Minimum 1+ years of experience as a Lead in the Grocery Retail or Customer Service industry preferred.
• Bilingual English / Spanish preferable, but not necessary.

Erewhon Market is an equal opportunity employer and we are committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability, and per the Fair Chance Ordinance will consider qualified applications with criminal histories in a manner consistent with the ordinance.

To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

By applying, you agree to Erewhon's Notice of Collection policy and all its terms and conditions: https://www.erewhonmarket.com/notice_at_collection_applicant/