Cashier

The Home Depot; Wilmington (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

The Home Depot in Wilmington, NC is seeking a Head Cashier to lead checkout operations and ensure fast, friendly, accurate service. You will process Checkout and Return transactions, monitor the Self-Checkout area, and follow policies to minimize shrink.

The role includes coaching and training Front End Associates and assisting in training new Cashiers. The Head Cashier will also expedite price checks and handle markdowns for mainline and Self-Checkout registers, while identifying selling

Qualifications

• 1+ years of cashier experience preferred.

Responsibilities

• Process Checkout and Returns transactions.
• Monitor and maintain the Self-Checkout area.
• Provide fast, friendly, accurate and safe service to customers.
• Escalate issues and coach/train Front End Associates as needed.

Skills

Cashier experience

Customer service

Coaching / training

Job description

84637BR

Job Description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.