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The Home Depot in Kansas City seeks a Head Cashier to deliver fast and friendly service while managing Checkout and Return operations. This role includes supporting Cashiers and assisting in their training.
Applicants should have at least 1 year of Cashier experience and strong customer service skills. The position promises a dynamic environment where you can develop others and enhance the customer experience.
74540BR
Position Purpose: Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized.
A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers.
The preferred qualification for a Head Cashier is 1+ years of Cashier experience.