Cashier

The Home Depot; Alvin (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

The Home Depot is looking for a Head Cashier to lead the front-end team, ensure fast, friendly and accurate service, and oversee Checkout and Returns processing. You will monitor the Self-Checkout area, escalate issues, and help train new cashiers to deliver excellent customer experiences.

The ideal candidate has at least 1 year of cashier experience, strong product knowledge, and a commitment to shrink reduction by following store policies. This is an on-site, full-time role in Alvin, TX.

Qualifications

• 1+ years of cashier experience preferred.

Responsibilities

• Process Checkout and/or Return transactions.
• Monitor and maintain the Self-Checkout area.
• Provide first level escalation for customer issues.
• Assist in supervision, coaching and training of other Front End Associates.

Skills

Cashier experience

Customer service

Job description

86836BR

Job Description

Position Purpose

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.