Cashier

The Home Depot; Winston-Salem (NC); On-site; USD 27,000 - 36,000; Full time

Job summary

The Home Depot is seeking a Head Cashier to lead front-end operations in Winston-Salem, NC. This role involves supervising cashiers, coaching staff, and ensuring fast, friendly checkout experiences for customers.

You will empower cashiers with knowledge, supervise POS transactions, and support the Self-Checkout and Returns areas while upholding safety and policy compliance.

Responsibilities

• Provide fast, friendly, accurate and safe service to customers.
• Process Checkout and/or Return transactions; monitor the Self-Checkout area.
• Supervise, coach and train other Front End Associates; participate in training of new Cashiers.

Job description

84645BR

Job Description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.