Cashier

Kroger; Whitehall (OH); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player is seeking a Customer Service Associate to enhance the customer experience through exceptional service. In this role, you will be responsible for processing transactions efficiently while maintaining a clean and safe environment. The company values respect, honesty, and integrity, and offers a supportive atmosphere for personal and professional growth. With flexible scheduling options and comprehensive benefits, this position is ideal for those eager to learn and contribute to a thriving team. Join a dynamic workforce that prioritizes community and customer satisfaction!

Benefits

Healthcare Coverage

Flexible Scheduling

Tuition Reimbursement

Associate Discounts

Paid Time Off

Emotional Support Counseling

Qualifications

• Ability to process transactions quickly and accurately.
• Understanding of cash handling procedures and company policies.

Responsibilities

• Process customer transactions efficiently at the check lane.
• Create a welcoming environment for customers and assist with inquiries.

Skills

Customer Service

Cash Handling

Communication

Problem Solving

Education

High School Diploma or Equivalent

Tools

Point of Sale (POS) System

Job description

Customer Service Associate Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores in 35 states under 28 different names. As America's grocer, we take pride in bringing diverse teams together with a passion for food and people, united by the purpose: To Feed the Human Spirit. We innovate tirelessly to create amazing experiences for our customers, communities, and colleagues, with food at the heart of everything.

Here, people matter. We aim to provide the ingredients you need to create your own recipe for success at work and in life. We support your growth with value and care, helping to feed your future. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether seeking a part-time position or a new career path, we offer a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

• Comprehensive benefits supporting your well-being, including physical, emotional, and financial care, with access to:
• Healthcare coverage: medical, dental, vision, and prescriptions through company or union plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holidays and sick leave based on eligibility and tenure.
• Emotional and financial support via free counseling and confidential financial tools and coaching.
• Associate discounts on various purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
• Opportunities for growth via extensive training programs and diverse career paths.

For more information about benefits and eligibility, please visit our Benefits Page.

Key Responsibilities:

• Process customer transactions quickly, accurately, and efficiently at the check lane.
• Understand and operate the Point of Sale (POS) system, handling various tenders like cash, checks, credit/debit cards, SNAP EBT, WIC, rain checks, loyalty offers, coupons, and checkout procedures in accordance with company policy.
• Adhere to company policies on cash shortages/overages and work to control loss.
• Follow guidelines on restricted sale items (alcohol, tobacco, DVDs).
• Report pricing discrepancies to the Scan Coordinator.
• Handle postage stamps, gift cards, and coupons per established policies.
• Stay updated on current, upcoming, seasonal, and special advertisements.
• Follow all food safety regulations and guidelines.
• Support safety programs by complying with safety procedures and reporting unsafe conditions or incidents.
• Perform preventive maintenance by inspecting equipment and reporting repairs.
• Create a welcoming environment, assisting customers with questions about products throughout the store.
• Follow all applicable laws and company policies.
• Work cooperatively in a high-paced, sometimes stressful environment.
• Manage conflicts professionally and cooperatively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek help to resolve issues.
• Support customers, including minors, individuals with special needs, and older adults.
• Perform essential job functions with or without reasonable accommodations.