Cashier

El Pollo Loco; Wellesley (MA); On-site; USD 28,000 - 35,000; Full time

Job summary

Join a dynamic team as a cashier at a vibrant fast-food establishment! You will be the friendly face that greets guests, ensuring they receive prompt and courteous service. This role involves taking orders, handling payments, and maintaining a clean work environment. Ideal for individuals looking to gain experience in customer service, this position offers a supportive atmosphere where you can thrive and develop your skills. If you're ready to work in a fast-paced environment and enjoy interacting with people, this opportunity is perfect for you!

Qualifications

• Must have a CA food handler card.
• No experience required but guest service experience preferred.

Responsibilities

• Greet guests and take orders while ensuring customer satisfaction.
• Handle cash transactions accurately and maintain cleanliness.

Skills

Customer Service

Cash Handling

Communication

Food Safety

Education

High School Diploma or Equivalent

Job description

As a cashier you are the first friendly face our guests see, you will greet and serve our guests with a friendly and courteous demeanor. You may be asked to run the drive-thru station and work with your peers to provide quick and effective service.

Responsibilities / Duties :

• Follows company food handling and safety procedures.
• Greets guests, takes guest orders. Suggestive sells and / or upselling for every order taken.
• Collects payment, gives guests correct changes. Is responsible for proper cash handling and any cash shortages and / or overages. Cashier must count register at the start and end of the shift.
• Works at a quick and effective pace that meets or exceeds company service time standards (walk-in, mobile ordering and drive-thru)
• Cleans and sanitizes the entire work area periodically.
• Supports and assists peers including but not limited to expediter and / or service assistant.
• Assists in training new cashiers
• Periodically performs additional duties as assigned by the supervisor.
• Physical Requirements :
• Requires long periods of standing and walking.
• Must be able to work under stress / pressure of peak periods
• Must have a high level of mobility / flexibility to reach, bend, scrub, wipe and lift 25 lbs.

Qualification Standards :

• CA food handler card is required
• Must be able to communicate, speak and read English, second language is a plus.
• No experience is required, guest service experience preferred
• No education is required, high school diploma and equivalent is preferred.
• Must be able to observe products and use best judgement prior to presenting products to the guests to ensure a high level of food quality is maintained.