Cashier

The Home Depot; Town of Florida (NY); On-site; USD 30,000 - 40,000; Full time

Job summary

A major home improvement retailer is looking for a Head Cashier in the Town of Florida, NY. This position plays a critical role in customer service by providing fast and friendly service, processing transactions, and training new Cashiers. Candidates must have strong customer service skills and at least 1 year of cashier experience. The role also involves monitoring the Self-Checkout area and assisting with price checks and transactions. Join a dynamic team focused on excellent customer experience.

Qualifications

• 1+ years of Cashier experience preferred.
• Strong customer service skills.
• Ability to coach and train new employees.

Responsibilities

• Provide fast and friendly customer service.
• Process Checkout and Return transactions.
• Monitor and maintain the Self-Checkout area.
• Support Cashiers with price checks and transactions.
• Assist in the supervision and training of Cashiers.

Skills

Customer service

Cash handling

Conflict resolution

Coaching

Job description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.