Cashier

The Home Depot; Smyrna (TN); On-site; USD 17,000 - 25,000; Full time

Job summary

A leading home improvement retailer in Smyrna, TN is seeking a Head Cashier to provide excellent customer service and assist with Checkout and Return transactions. This role involves monitoring the Self-Checkout area and supporting new Cashiers through training and coaching. Ideal candidates should have over a year of Cashier experience, be detail-oriented, and possess strong customer service skills. The position requires adherence to all policies and procedures to minimize shrink and ensure customer satisfaction.

Qualifications

• Experience as a Cashier or similar role is preferred.
• Ability to provide fast, friendly, and accurate service.
• Knowledge of policies and procedures regarding transactions.

Responsibilities

• Process Checkout and Return transactions quickly and accurately.
• Monitor and maintain the Self-Checkout area.
• Assist in training and supervising new Cashiers.

Skills

Customer service skills

Product knowledge

Detail-oriented

Tools

POS system

Job description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.