Cashier

The Home Depot; Town of Florida (NY); On-site; USD 17,000 - 21,000; Full time

Job summary

The Home Depot in the Town of Florida, NY area is seeking a Head Cashier to lead front-end operations and deliver exceptional customer service. You will oversee checkout processes, assist with price checks, and coach cashiers on accurate and friendly transactions in fast-paced environments.

Responsibilities include supervising cashiers, supporting Self-Checkout, Returns, Pro Desk, and related service areas, and escalating customer issues as needed.

Qualifications

• Head Cashier preferred qualification with 1+ years of cashier experience.

Responsibilities

• Process Checkout and/or Return transactions.
• Monitor and maintain the Self-Checkout area.
• Provide first level escalation for customer issues.
• Assist in the supervision, coaching and training of other Front End Associates.

Skills

Customer service

Cashier experience

Job description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.