Cashier

The Home Depot; Miami (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading home improvement retailer is seeking a Head Cashier in Miami, Florida. This role involves providing exemplary customer service while processing transactions and training new Cashiers. Candidates should possess at least 1 year of cashier experience and an ability to support and coach other Front End Associates. The position requires monitoring the Self-Checkout area and ensuring compliance with company policies.

Qualifications

• 1+ years of Cashier experience preferred.
• Ability to provide friendly and accurate service.
• Experience in training and coaching other Front End Associates.

Responsibilities

• Process Checkout and/or Return transactions efficiently.
• Monitor and maintain the Self-Checkout area.
• Assist in training and developing new Cashiers.

Skills

Customer service

Cash handling

Problem-solving

Job description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.