Cashier

The Home Depot; Taylor (MI); On-site; USD 26,000 - 34,000; Full time

Job summary

The Home Depot in Taylor, MI is seeking a Head Cashier to supervise and coach front-end cashiers, ensure fast, friendly checkout, and maintain the Self-Checkout area. The role requires proactive product knowledge to assist customers and identify selling opportunities.

Preferred qualification is 1+ year(s) of cashier experience, with responsibilities including coaching, price checks expeditions, and providing first-level escalation for customer issues.

Qualifications

• 1+ years of cashier experience
• Customer service oriented
• Willing to train and coach others

Responsibilities

• Process checkout and returns accurately and efficiently.
• Assist in supervising and training new cashiers.
• Coach and develop other front-end associates.
• Monitor self-checkout area and assist customers.
• Escalate issues as needed.

Skills

Cashier experience

Customer service

Team coaching

Tools

POS system

Job description

83976BR

Job Description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.