Cashier

The Home Depot; Auburn Hills (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

The Home Depot in Auburn Hills, MI is seeking a Head Cashier to support front-end operations and customer service. You will oversee cashier activities, assist in Self-Checkout, and help train new cashiers to ensure fast, accurate, and friendly service.

Responsibilities include expediting price checks, approving POS transactions and markdowns, and providing first-level escalation for customer issues. Prior cashier experience is preferred to lead the team effectively.

Qualifications

• 1+ years of cashier experience preferred.
• Strong customer service skills.
• Familiar with POS systems and self-checkout operations.

Responsibilities

• Process checkout and returns accurately and quickly.
• Monitor and assist in the Self-Checkout area.
• Support front-end cashiers with price checks, POS transactions, and markdowns.
• Provide coaching and training to new cashiers when needed.
• Escalate customer issues to the appropriate supervisor when necessary.

Skills

Cashier experience

Customer service

POS system

Tools

POS system

Job description

83913BR

Job Description

Position Purpose

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.