Cashier

The Home Depot; Cary (NC); On-site; USD 25,000 - 35,000; Full time

Job summary

The Home Depot in Cary, NC is seeking a Head Cashier to lead front-end operations and ensure fast, friendly service. You will supervise cashiers, assist with Self-Checkout, Returns, and price checks, and support training for new staff.

Preferred candidates have 1+ years of cashier experience, strong customer service skills, and the ability to coach others on the sales floor. This is a full-time supervisory role at a busy home improvement store.

Qualifications

• Minimum 1+ years of cashier experience preferred.
• Strong customer service and communication skills.
• Ability to supervise and coach others on the front-end.

Responsibilities

• Process checkout and returns accurately and quickly.
• Monitor Self-Checkout area and assist customers as needed.
• Escalate issues and coach new cashiers as part of training.
• Support price checks and POS transactions for various registers.

Skills

Customer service

Cash handling

POS systems

Team leadership

Education

High School Diploma or equivalent

Tools

POS software

Job description

74898BR

Job Description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.