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The Home Depot is seeking a Head Cashier to lead frontline cashiers in Gretna, LA. You will oversee checkout and return processes, monitor Self-Checkout, and ensure fast, friendly, accurate service while upholding safety standards.
You’ll coach and train fellow cashiers, resolve customer questions, and escalate issues when needed to maintain smooth store operations. This role emphasizes customer service excellence, teamwork, and adherence to store policies, with opportunities to develop
113141BR
Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.