Cashier

Kroger; St. Johns (MI); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking a Customer Service Associate to create outstanding customer experiences through exceptional service. This role involves processing transactions, operating the POS system, and maintaining a safe and welcoming environment for customers. With a commitment to respect, honesty, and integrity, you will have the opportunity to grow within a supportive team. Join a company that values diversity and inclusion, and offers flexible scheduling, comprehensive benefits, and opportunities for personal and professional development. Your potential is unlimited in this dynamic role!

Benefits

Comprehensive healthcare coverage

Flexible scheduling

Paid time off

Tuition reimbursement

Associate discounts

Qualifications

• Strong customer service skills with a focus on creating a welcoming environment.
• Ability to handle cash and operate POS systems accurately.

Responsibilities

• Process customer transactions quickly and accurately at the check lane.
• Maintain a clean and safe environment while assisting customers.

Skills

Customer Service

Cash Handling

POS System Operation

Conflict Management

Education

High School Diploma

Tools

Point of Sale (POS) System

Job description

Customer Service Associate Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states, operating under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by the purpose: To Feed the Human Spirit. With a history of innovation, we continuously strive to create memorable experiences for our customers, communities, and colleagues, with food at the heart of it all.

Here, people matter. We aim to provide the ingredients for your success at work and in life. We support your growth and development, helping to feed your future. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether you're seeking a part-time role or a new career path, we have a fresh opportunity for you. Apply today to join our Kroger family!

Benefits

What you'll receive from us:

• Comprehensive healthcare coverage, including medical, dental, vision, and prescriptions, through company or collective bargaining plans.
• Flexible scheduling in full- and part-time roles, with paid time off, holidays, and sick leave based on eligibility and tenure.
• Emotional and financial support, including free counseling and confidential financial tools and coaching.
• Associate discounts on food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth via industry-leading training and diverse career pathways.

For more details, please visit our Benefits Page.

Job Responsibilities

• Process customer transactions quickly, accurately, and efficiently at the check lane.
• Understand and operate the Point of Sale (POS) system, handling various tenders and loyalty offers according to company policy.
• Adhere to cash handling limits and work honestly to control loss.
• Follow guidelines on restricted sale items (Alcohol, Tobacco, DVDs).
• Report pricing discrepancies and follow procedures for postage stamps, gift cards, and coupons.
• Stay current with advertisements and promotions.
• Comply with food safety regulations and safety procedures, reporting unsafe conditions or accidents.
• Maintain equipment and notify management of repairs needed.
• Create a welcoming environment for customers, assisting with questions about products.
• Follow all applicable laws and company policies.
• Work cooperatively in a fast-paced, sometimes stressful environment, managing conflicts professionally.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed to resolve issues.
• Support and assist minors, individuals with special needs, and older adults.
• Perform essential duties with or without reasonable accommodations.