Cashier

Floor & Decor Holdings, Inc.; San Gabriel (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking enthusiastic Cashiers to provide exceptional customer service. In this role, you will be the first and final interaction for customers, responsible for greeting them, processing transactions, and ensuring a positive shopping experience. This position offers both full-time and part-time opportunities, making it ideal for those looking to balance work with personal commitments. Join a team that values hard work and integrity, and enjoy a range of benefits including a 401k plan and employee stock purchase options. If you are passionate about helping others and thrive in a dynamic environment, this is the perfect opportunity for you.

Benefits

Bonus Opportunities

401k with Company Match

Employee Stock Purchase Plan

Referral Bonus Program

Medical, Dental, Vision Insurance

Personal Holiday

Volunteer Time Off

Qualifications

• Must be 18 years or older with a high school diploma or equivalent.
• Knowledge of basic math skills is essential for cash handling.

Responsibilities

• Greet customers and provide exceptional service.
• Process transactions using the POS system and handle returns.
• Maintain a safe and compliant work environment.

Skills

Customer Service

Basic Math Skills

Communication

Problem Solving

Education

High School Diploma or Equivalent

Tools

Point of Sale (POS) System

Job description

As a Cashier (Customer Service Associate), you are the first and final interaction for Floor & Decor's customers. Our Cashiers are responsible for providing excellent customer service through greeting customers, checking out customers, handling product returns, performing basic cash office functions and providing every customer with an exceptional experience. Full-Time and Part-Time Positions Available.

Qualities we look for :

• Friendly and enthusiastic
• Entrepreneur and hard-working
• Honest and accountable

Essential Job Functions :

• Greet every customer in a helpful and courteous manner.
• Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations.
• Demonstrate and understand compliance of the company's safety processes.
• Act and work in a manner consistent with the company's core values.
• Process customers at checkout using the point of sale (POS) system.
• Process customer refunds and exchanges according to established guidelines.
• Open and close registers.
• Follow established cash, check and credit card acceptance procedures.
• Answer the telephone according to the company guidelines.
• Stock, tag and display merchandise as required.
• Be able to create price tags and merchandise signs.

Minimum Eligibility Requirements :

• Must be 18 years or older
• Knowledge of basic math skills
• Potential travel to other stores for support.

W orking Conditions (travel & environment)

• While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate.

Physical / Sensory Requirements

• Medium Work - Ability to exert 20-50 pounds of force occasionally, and / or 10-25 pounds of force frequently, and / or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Note : Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.

Additional Essential Job Functions

• Maintain the integrity of the Company's business operations and reputation as well as compliance with its policies and procedures, including the handling of confidential information, currency, and other forms of payment.
• Contribute to a safe and secure work environment for our associates, customers, other third-parties with which we do business, and Company property.

Qualified applicants with criminal histories, such as arrest or conviction records, will be considered for employment in accordance with the Los Angeles City Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and any other applicable law.

Store Hours

Monday - Friday 7 : 00 AM - 8 : 00 PM

Saturday 8 : 00 AM - 7 : 00 PM

Sunday 10 : 00 AM - 6 : 00 PM

Pickup Hours

Monday - Friday 7 : 00 AM - 7 : 00 PM

Saturday 8 : 00 AM - 7 : 00 PM

Sunday 10 : 00 AM - 6 : 00 PM

Benefits & Rewards

• Bonus opportunities at every level
• Relocation opportunities across the country
• 401k with discretionary company match
• Employee Stock Purchase Plan
• Referral Bonus Program
• A personal holiday and Volunteer Time Off program
• Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

For information regarding the Los Angeles County Fair Chance Ordinance, Click Here