Cashier

Pollo Campero; Richmond (VA); On-site; USD 18,000 - 23,000; Full time

Job summary

Pollo Campero in Richmond, VA is hiring a Front of House Team Member / Cashier responsible for guiding customers through the menu, ensuring accurate orders, processing POS transactions and maintaining friendly service.

The role requires English and Spanish fluency, ability to lift 50 lbs, stand for long periods, and flexibility to work nights, weekends and holidays; prior experience is a plus.

Qualifications

• Must be 18 years of age or older.
• Fluent in English and Spanish.
• Preferred: 1+ year of experience in similar roles.
• Ability to lift and push 50 lbs.
• Ability to stand for long periods.
• Flexibility to work nights, weekends and holidays.
• Must follow the company Personal Care and Hygiene policies.
• Must be able to produce authorized U.S. work documents.

Responsibilities

• Welcoming guests on every visit and ensuring a friendly experience.
• Be knowledgeable of menu items to suggest meals and answer questions.
• Verify orders for accuracy, manage to-go orders, and process POS transactions.
• Operate the cash register, count money and give correct change.
• Count cash at start and end of shift with management to prevent shortages.
• Assist with front-line food preparation, packaging, and take-out orders.
• Provide quick, efficient service and maintain product quality.
• Communicate effectively with customers and team in a busy setting.

Job description

Overview

The Front of House Team Member, Cashier's responsibility is to provide an unforgettable experience for our customers thru guiding them around the menu and supporting them in completing an order that fits their needs and expectations.

Responsibilities

• Welcoming new and repeat guests every visit
• Be knowledgeable of all menu items to make meal suggestions and answer questions
• Verify each guest order for accuracy, manage "to-go" orders, process POS transactions and follow cash handling procedures
• Operate cash register and must be able to count money and give change correctly
• Count register before and after each shift with management to ensure no shortage or overage
• Assist with front line food preparation procedures such as packaging and take orders to tables
• Ensure customer satisfaction by providing quick, efficient service and quality products
• Must be able to work with others and communicate effectively in a busy restaurant environment
• Follows and abides all safety rules, policies, and procedures

Qualifications

• Must be 18 years of age or older
• Must be fluent in English & Spanish
• Preferred: 1+ year of experience in similar roles
• Ability to lift and push 50 lbs.
• Ability to stand for long periods
• Flexibility to work nights, weekends, and holidays
• Must follow the company Personal Care and Hygiene policies
• Must be able to produce authorized U.S. work documents

Expected Behaviors

• Be Service OBSESSED
• Friendly, welcoming attitude
• Energetic Team Player
• Must have good interpersonal communication skills to work with customers and other employees
• Sense of urgency
• Attention to details
• Proactively help where it is most needed in the restaurant

Pay Rate

USD $15.00/Hr.