Cashier

Pollo Campero; Springfield (VA); On-site; USD 17,047 - 24,280; Full time

Job summary

Pollo Campero in Springfield, Virginia, is hiring a Front of House Team Member, responsible for creating an unforgettable customer experience. Duties include welcoming guests, processing orders accurately, and ensuring customer satisfaction through efficient service. Candidates must be at least 18 years old, fluent in English and Spanish, and able to lift up to 50 lbs. The position offers a pay rate of USD $15.00 per hour. Flexibility to work nights, weekends, and holidays is required.

Qualifications

• Must be 18 years of age or older.
• Preferred: 1+ year of experience in similar roles.
• Ability to lift and push 50 lbs.

Responsibilities

• Welcoming new and repeat guests every visit.
• Process POS transactions and follow cash handling procedures.
• Ensure customer satisfaction by providing quick, efficient service.

Skills

Fluency in English & Spanish

Customer service

Cash handling

Interpersonal communication

Job description

Overview

The Front of House Team Member, Cashier’s responsibility is to provide an unforgettable experience for our customers thru guiding them around the menu and supporting them in completing an order that fits their needs and expectations.

Responsibilities

• Welcoming new and repeat guests every visit
• Be knowledgeable of all menu items to make meal suggestions and answer questions
• Verify each guest order for accuracy, manage “to-go” orders, process POS transactions and follow cash handling procedures
• Operate cash register and must be able to count money and give change correctly
• Count register before and after each shift with management to ensure no shortage or overage
• Assist with front line food preparation procedures such as packaging and take orders to tables
• Ensure customer satisfaction by providing quick, efficient service and quality products
• Must be able to work with others and communicate effectively in a busy restaurant environment
• Follows and abides all safety rules, policies, and procedures

Qualifications

• Must be 18 years of age or older
• Must be fluent in English & Spanish
• Preferred: 1+ year of experience in similar roles
• Ability to lift and push 50 lbs.
• Ability to stand for long periods
• Flexibility to work nights, weekends, and holidays
• Must follow the company Personal Care and Hygiene policies
• Must be able to produce authorized U.S. work documents

Expected Behaviors

• Be Service OBSESSED
• Friendly, welcoming attitude
• Energetic Team Player
• Must have good interpersonal communication skills to work with customers and other employees
• Sense of urgency
• Attention to details
• Proactively help where it is most needed in the restaurant

Pay Rate

USD $15.00/Hr.