Cashier

The Home Depot; Plymouth (MI); On-site; USD 17,000 - 25,000; Full time

Job summary

The Home Depot in Plymouth, MI is seeking an experienced Head Cashier to oversee front-end operations and ensure fast, friendly service for customers. The role involves processing transactions, supervising cashiers, and supporting the Self-Checkout area with knowledge of price checks and store policies.

A Head Cashier will assist in coaching and training new cashiers and work to minimize shrink while maintaining high service standards.

Qualifications

• Experience as a cashier is preferred.
• Strong customer service skills and reliability.

Responsibilities

• Process checkout and returns accurately.
• Monitor the Self-Checkout area and assist customers.
• Escalate and resolve issues as needed.
• Assist in training and coaching other front-end associates.

Skills

Cashier experience

Customer service

Tools

POS system

Job description

Job Description

Position Purpose

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.