Cashier

The Home Depot; Houston (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading home improvement retailer in Houston is seeking a Head Cashier responsible for providing fast and friendly customer service. The role includes processing transactions, supervising and training Cashiers, and ensuring compliance with company policies. Candidates should have over a year of Cashier experience and be proactive in customer support. This position offers the chance to work in a dynamic environment, with responsibilities in managing the Self-Checkout area and assisting with customer inquiries.

Qualifications

• Preferably 1+ years of Cashier experience.
• Ability to provide customer support and training.
• Familiarity with Checkout and Return transactions.

Responsibilities

• Process Checkout and Return transactions.
• Supervise and train other Cashiers.
• Ensure compliance with policies and procedures.

Skills

Customer service

Cash handling

Training and coaching

Job description

Position Purpose

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.