Cashier

The Home Depot; Town of Florida (NY); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading home improvement retailer in the Town of Florida is seeking a Head Cashier who plays a vital customer service role by providing fast and friendly service. Responsibilities include processing transactions, supervising cashiers, and addressing customer issues. The ideal candidate will have at least a year of cashier experience and strong leadership skills. This position is crucial for maintaining service quality and operational efficiency. A customer-centric approach and the ability to train others are essential for this role.

Qualifications

• 1+ years of cashier experience preferred.
• Ability to provide fast and friendly service.
• Experience in supervising and training staff.

Responsibilities

• Process checkout and return transactions.
• Supervise and train new cashiers.
• Support cashiers in customer service issues.

Skills

Customer service

Transaction processing

Problem-solving

Job description

Job Description

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.