Cashier

The Home Depot; Gillette (WY); On-site; USD 16,531 - 23,419; Full time

Job summary

The Home Depot in Gillette, WY is seeking a Head Cashier to lead front-end operations, oversee checkout processes, and ensure fast, friendly service for every customer.

The role includes supervising and coaching cashiers, handling price checks, approving POS transactions and markdowns, and reducing shrink by following store procedures.

Qualifications

• Customer-facing experience with cash handling preferred.
• Ability to train and mentor fellow cashiers.
• Knowledge of store policies and procedures.

Responsibilities

• Process Checkout and Returns transactions accurately.
• Monitor and maintain the Self-Checkout area.
• Provide first level escalation for customer issues.
• Assist in supervision, coaching and training of Front End Associates.

Skills

Customer service

Coaching

Communication

Tools

POS systems

Self-Checkout hardware

Job description

Job Description

Position Purpose

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.