Cashier

Kroger; New Haven (IN); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a forward-thinking company as a Customer Service Associate, where you'll create outstanding experiences for customers while ensuring a safe and welcoming environment. This role offers the chance to develop your skills in a dynamic setting, with opportunities for growth and advancement. Enjoy comprehensive benefits that support your well-being, including healthcare coverage, flexible scheduling, and tuition reimbursement. If you're passionate about service and eager to learn, this position is an excellent opportunity to thrive in a supportive team environment.

Benefits

Healthcare Coverage

Flexible Scheduling

Tuition Reimbursement

Employee Assistance Program

Discounts on Purchases

Qualifications

• Ability to process transactions accurately and efficiently.
• Strong communication skills to assist customers effectively.

Responsibilities

• Process customer transactions quickly and accurately at checkout.
• Operate POS system and handle various payment methods.

Skills

Customer Service

Cash Handling

POS System Operation

Communication Skills

Problem Solving

Education

High School Diploma

Tools

Point of Sale (POS) System

Job description

Customer Service Associate Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states, operating under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams passionate about food and people together with a common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, and colleagues, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by offering value and care to support your growth. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we have a fresh opportunity for you. Apply today to join our Kroger family!

Benefits You Will Receive

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including physical, emotional, financial, and more. We will help you thrive with access to:

• Extensive healthcare coverage, including medical, dental, vision, and prescriptions, through company or collective bargaining plans.
• Flexible scheduling options in full- and part-time roles with paid time off, including holidays and sick leave, based on eligibility and tenure.
• Emotional and financial support via free counseling through our Employee Assistance Program and confidential financial tools and coaching with Goldman Sachs Ayco.
• Discounts on purchases such as food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
• Opportunities for growth with industry-leading training programs and diverse career pathways.

For more details about benefits and eligibility, please visit our Benefits Page.

Key Responsibilities

• Process customer transactions quickly, accurately, and efficiently at checkout lanes.
• Operate the Point of Sale (POS) system, handling various tenders like cash, checks, credit, debit, SNAP EBT, WIC, rain checks, loyalty offers, coupons, and checkout procedures in accordance with company policy.
• Adhere to company policies regarding cash shortages/overages and work honestly to control loss.
• Follow guidelines on restricted sale items such as alcohol, tobacco, and DVDs.
• Report pricing discrepancies to the Scan Coordinator.
• Follow policies regarding postage stamps, gift cards, and coupons.
• Stay updated on current and upcoming promotions, including seasonal and special ads.
• Comply with food safety regulations and guidelines.
• Reinforce safety procedures, identify unsafe conditions or incidents, and notify management.
• Perform preventive maintenance by inspecting equipment and reporting repairs needed.
• Create a welcoming environment by assisting customers with questions about products throughout the store.
• Follow all applicable laws, regulations, and company policies.
• Work cooperatively in a fast-paced and sometimes stressful environment.
• Manage conflicts in a reasonable and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance to resolve issues effectively.
• Support and assist minors, individuals with special needs, and older adults as needed.
• Perform all essential functions of the role with or without reasonable accommodations.