Cashier

Kroger; Murphysboro (IL); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking a Customer Service Associate to enhance the customer experience through exceptional service. In this role, you'll manage transactions efficiently while ensuring a clean and safe environment. This position offers flexible scheduling and growth opportunities, making it perfect for those looking to advance their careers in a supportive atmosphere. Join a company that values diversity and inclusion, and be part of a team that is dedicated to feeding the human spirit. Your potential is limitless here!

Benefits

Healthcare Coverage

Flexible Scheduling

Tuition Reimbursement

Associate Discounts

Employee Assistance Program

Qualifications

• Strong customer service skills and ability to handle transactions.
• Knowledge of food safety regulations and company policies.

Responsibilities

• Process customer transactions quickly and accurately.
• Create a welcoming environment and assist customers with inquiries.
• Comply with food safety regulations and company guidelines.

Skills

Customer Service

Point of Sale (POS) Operation

Conflict Management

Food Safety Compliance

Education

High School Diploma or Equivalent

Tools

POS System

Job description

Customer Service Associate Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores in 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by the purpose: To Feed the Human Spirit. We innovate tirelessly to create amazing experiences for our customers, communities, and colleagues, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients for your success at work and in life. We support your growth with value and care. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether seeking a part-time role or a new career path, we have a fresh opportunity for you. Apply today to join the Kroger family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including:

• Healthcare coverage: medical, dental, vision, and prescriptions through company or collective bargaining plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holidays and sick leave based on eligibility and service length.
• Emotional and financial support: free counseling via our Employee Assistance Program and confidential financial tools with Goldman Sachs Ayco.
• Associate discounts on food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
• Growth opportunities via industry-leading training and diverse career paths.

For more details, visit our Benefits Page.

Key Responsibilities:

• Process customer transactions quickly, accurately, and efficiently at the check lane.
• Understand and operate the Point of Sale (POS) system, handling various tenders such as cash, checks, credit/debit cards, SNAP EBT, WIC, rain checks, loyalty offers, coupons, and checkout procedures per company policy.
• Adhere to company policies on cash shortages/overages and work honestly to control loss.
• Follow guidelines on restricted sale items (e.g., alcohol, tobacco, DVDs).
• Report pricing discrepancies to the Scan Coordinator.
• Follow policies for postage stamps, gift cards, and coupons.
• Stay current with advertisements and promotions.
• Comply with food safety regulations and safety procedures, reporting unsafe conditions or incidents.
• Perform equipment inspections and notify management of repairs needed.
• Create a welcoming environment by assisting customers and answering questions about products.
• Follow all applicable laws and company guidelines.
• Work cooperatively in a fast-paced, sometimes stressful environment.
• Manage conflicts in a respectful, non-confrontational manner.
• Handle customer and business information with honesty and integrity.
• Follow directions and seek help when needed to resolve issues.
• Support and assist minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.