Cashier

Rural King; Monticello (IN); On-site; USD 25,000 - 35,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen engagierten Kassierer, der eine Schlüsselrolle bei der Bereitstellung von exzellentem Kundenservice spielt. In dieser spannenden Position sind Sie der erste Ansprechpartner für Kunden, verarbeiten Transaktionen und sorgen für eine einladende Atmosphäre im Geschäft. Sie werden die Möglichkeit haben, in einem dynamischen Umfeld zu arbeiten, in dem Teamarbeit und Kundenorientierung im Mittelpunkt stehen. Wenn Sie eine Leidenschaft für den Kundenservice haben und in einem unterstützenden Team wachsen möchten, ist diese Gelegenheit ideal für Sie.

Benefits

401(k) Plan mit Unternehmensbeitrag

Gesundheitspläne

15% Mitarbeiter-Rabatt

Dave Ramseys SmartDollar-Programm

Mitarbeiterhilfeprogramm

24/7 Seelsorgedienste

Qualifications

• Hervorragende Kundenservicefähigkeiten und hilfsbereite Einstellung.
• Komfortable Nutzung von Computersystemen und Software.

Responsibilities

• Begrüßen Sie Kunden freundlich und bearbeiten Sie Transaktionen.
• Liefern Sie herausragenden Service durch klare Kommunikation.

Skills

Kundenservice

Kommunikationsfähigkeiten

Flexibilität

Computerkenntnisse

Aktives Zuhören

Education

Abschluss der Sekundarstufe

Tools

Kassensysteme

Allgemeine Bürotechnik

Job description

About us

Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people-first environment, and the chance to work alongside dedicated associates who share a passion for providing exceptional service to our rural communities. Whether starting an entry-level position or bringing professional experience, Rural King encourages growth and provides resources to help you succeed.

Joining the Rural King team means supporting our communities and making a difference in people's lives.

How we reward you

• 401(k) plan with a 100% match on the first 3% of contributions and 50% of the next 2%
• Healthcare plans, including virtual doctor visits
• Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic’s Complex Care Program
• 15% Associate Discount
• Dave Ramsey’s SmartDollar Program (free of charge)
• Associate Assistance Program
• RK Cares Associate Hardship Program
• 24/7 Chaplaincy Services

What You’ll do

The Cashier plays a vital role in delivering excellent customer service and ensuring smooth transactions. You will be the first point of contact, greeting customers, processing transactions accurately, and maintaining a welcoming store environment.

1. Deliver outstanding service through clear communication and active listening.
2. Greet customers warmly as they enter the store.
3. Assist customers using the cashier script, and educate them about programs like the loyalty program, RK Visa, and RK Plus Protection Plan (RKPPP).
4. Handle cash management, returns, layaways, and exchanges accurately following company policies.
5. Communicate professionally and cheerfully with customers and team members.
6. Provide product information and respond to customer inquiries, offering recommendations when appropriate.
7. Coordinate with loaders to assist customers promptly.
8. Process transactions efficiently, prioritize timely service, and resolve price disputes professionally.
9. Stand at the designated area to assist customers when not engaged in transactions.
10. Highlight benefits of the Rural King loyalty program, including offers, points, and personalized recommendations.
11. Use the cashier script to engage customers during transactions.
12. Introduce the Rural King Visa card benefits, such as exclusive offers and rewards.
13. Answer incoming calls with proper etiquette, identifying the store and yourself professionally.
14. Reconcile registers and file paperwork accurately.
15. Deactivate EAS devices or spider wraps as needed.
16. Remain aware of surroundings to prevent loss and provide excellent service.
17. Perform cashier duties, including stocking, cleaning, and managing registers.
18. Refill popcorn and coffee stations timely.
19. Maintain cleanliness of carts and restrooms for a positive shopping experience.
20. Operate general office equipment like phones, copiers, and computers.
21. Participate in cross-training and learning initiatives to enhance skills.
22. Provide friendly, proactive support to customers and team members.
23. Uphold Rural King’s values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
24. Perform other duties as assigned.

Supervisory Responsibilities

None

Essential Qualities for Success

• Exceptional customer service skills and a helpful attitude.
• Comfortable using computer systems and software.
• Excellent communication skills, both verbal and written.
• Ability to work efficiently in a fast-paced environment, remaining flexible and resourceful.
• Strong interpersonal skills and active listening abilities.
• Ability to adapt communication style to diverse individuals.
• Capability to perform repetitive tasks.
• Resilience and motivation despite setbacks.
• Proactive attitude towards training new cashiers.

Physical Requirements

• Ability to stand or sit for long periods.
• Lift, push, or pull at least 30 pounds repetitively and up to 50 pounds intermittently.
• Navigate all store facilities effectively.
• Communicate clearly in person and electronically.
• Good vision for computer work.

Reasonable accommodations may be made for individuals with disabilities to perform essential job functions.