Cashier

Smashburger; Manhattan Beach (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a forward-thinking company dedicated to serving better burgers while fostering a positive and fun work environment. As a Guest Service Expert, you'll play a key role in ensuring customer satisfaction through effective communication and teamwork. This position offers flexible schedules, competitive benefits, and opportunities for career advancement. If you're looking for a role where you can grow and make a difference, this is the perfect opportunity for you!

Benefits

Tip share

50% off menu items

Flexible schedules

Medical, Dental, and Vision Options

Paid time off

401K match

Employee Assistance Program

Fast track for career opportunities

Free uniform and hat

Qualifications

• Must be at least 16 years old.
• Physical ability to stand for long periods and lift up to 25 lbs.

Responsibilities

• Greet guests and promote a fun work environment.
• Process POS transactions and verify orders for accuracy.
• Maintain cleanliness of dining area and follow safety standards.

Skills

Customer Service

Teamwork

Communication

Cash Handling

Upselling

Education

High School Diploma or equivalent

Tools

POS System

Job description

Our first Smashburger restaurant opened in 2007 with one single notion in mind: to serve a better burger! Better burgers require better service, support, and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth. We just build better: Better Burgers. Better Teams. Better Experiences.

Better Benefits: Build a better work & lifestyle experience!

• Tip share-earn up to $2/hr extra in tips
• Get Paid to Refer your Friends
• 50% off the best burgers around (or other menu options)
• Flexible schedules in a fun, family-friendly, team environment
• Medical, Dental, and Vision Options
• Paid time off - vacation and sick
• 401K match (21 and older)
• Employee Assistance Program
• Fast track for career opportunities and management experience
• Free uniform and hat
• Eligibility based on time in position and hours worked
• Referred Employees must be in good standing & employed with Smashburger at payout time. Bonus paid in two distributions.

Reporting to the Restaurant General Manager, our Cashiers are the Guest Service Experts (GSE) championing better burgers! In this role, you will:

• Greet guests with a smile! Welcome new and repeat guests every visit.
• Promote a fun and positive work environment.
• Work well with others and communicate effectively in a busy restaurant environment.
• Be knowledgeable of all menu items to make suggestions & answer questions.
• Verify orders for accuracy, manage to-go orders, process POS transactions, and follow cash handling procedures.
• Visit tables after food delivery to ensure guest satisfaction.
• Follow all marketing promotions & encourage survey completion.
• Maintain a safe work environment by following safety standards.
• Keep floors, counters, dining area, and restrooms clean using approved cleaning products.
• Listen, communicate, and work well with others.
• Value integrity and doing the right thing.
• Follow cash policies to minimize theft or shortages.
• Upsell food items thoughtfully.
• Complete Smashburger training program; no experience necessary.
• Must be at least 16 years old.
• Physical ability to stand for long periods and lift up to 25 lbs.
• Be punctual and flexible with hours, including nights, weekends, and holidays.
• Adhere to uniform policy and employment regulations.

All applicants and employees have equal opportunity for employment and advancement. Smashburger is committed to principles of equal employment opportunity and prohibits unlawful discrimination and harassment based on protected classes. Conduct violating these policies may result in disciplinary action, including termination.