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A leading company in retail is seeking a Head Cashier to provide exceptional customer service and manage checkout operations. This role involves training new Cashiers, addressing customer issues, and ensuring efficient service at the Self-Checkout area. Ideal candidates will have prior cashier experience and a proactive approach to customer engagement.
Job Description
Position Purpose:
Contractors' Warehouse Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self Checkout, Returns, Customer Service, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.
City
NORTH HOLLYWOOD
State
CA
Auto req ID_BR
126256BR
Job Type
Cashier
Auto req ID
300015343
Pay Range
$20.00 - $21.00