Cashier

The Home Depot; Lewes (DE); On-site; USD 24,000 - 40,000; Full time

Job summary

The Home Depot is seeking an experienced Head Cashier to lead and support frontline cashiers in a fast-paced retail environment.

You'll process checkout and returns, monitor Self-Checkout, and assist with price checks and markdown approvals while guiding new cashiers and contributing to a smooth customer experience.

Qualifications

• 1+ years of cashier experience.

Responsibilities

• Process Checkout and/or Return transactions.
• Monitor and maintain the Self-Checkout area.
• Provide customers with information and identify selling opportunities.
• Follow all policies to minimize shrink.
• Assist in expediting price checks and approving POS transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental.
• Supervise, coach and train other Front End Associates by training new Cashiers.

Skills

Customer service

Cashier experience

Coaching

Training

Tools

POS systems

Job description

72858BR

Job Description

Position Purpose

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.