Cashier

The Home Depot; Bartlett (IL); On-site; USD 26,000 - 31,000; Full time

Job summary

The Home Depot in Bartlett, IL is seeking a Head Cashier to lead the front-end team and ensure fast, friendly, accurate checkout experience for customers. You will supervise cashiers, coach and train new staff, assist with price checks, returns, and POS transactions across mainline registers and Self-Checkout areas.

Prior cashier experience and leadership potential preferred. Join a dynamic retail environment with emphasis on customer service, compliance with policies, and teamwork to minimize

Qualifications

• Minimum 1+ years of cashier experience.
• Strong customer service skills.
• Ability to supervise and coach other cashiers.

Responsibilities

• Supervise cashiers and assist in training.
• Expedite price checks and POS transactions across registers and Self-Checkout.
• Oversee Self-Checkout area and returns processing.
• Provide first-level escalation for customer issues.

Skills

Cashier experience

Customer service

Leadership

Job description

82925BR

Job Description

Position Purpose

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.