Cashier

Kroger; Laurel (MS); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a forward-thinking company as a Customer Service Associate, where your role is pivotal in creating outstanding customer experiences. You'll be at the heart of operations, processing transactions efficiently and ensuring a welcoming environment for all. With a strong commitment to safety and integrity, you'll help maintain a clean and safe space for customers. This role offers flexible scheduling and opportunities for growth, making it an ideal position for those eager to learn and advance in their careers. If you're passionate about service and ready to make a difference, this opportunity is perfect for you!

Benefits

Comprehensive Healthcare

Flexible Scheduling

Tuition Reimbursement

Associate Discounts

Emotional and Financial Support

Qualifications

• Ability to provide exceptional customer service and maintain a welcoming environment.
• Experience with cash handling and operating POS systems.

Responsibilities

• Process customer transactions quickly and accurately at the check lane.
• Promote safety and adhere to food safety regulations.

Skills

Customer Service

Cash Handling

POS System Operation

Conflict Management

Education

High School Diploma

Job description

Customer Service Associate Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by our purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create memorable experiences for our customers, communities, and colleagues, with food at the heart of it all.

We value our people. That's why we strive to provide the ingredients for your success at work and in life. We support your growth with the care and resources you need. If you're caring, purpose-driven, and eager to learn, your potential is limitless.

Whether you're seeking a part-time role or a new career path, we have a fresh opportunity for you. Apply today to join our Kroger family!

What You'll Receive from Us

Our benefits support your well-being:

• Comprehensive healthcare including medical, dental, vision, and prescriptions through company or union plans.
• Flexible scheduling with paid time off, including holidays and sick leave, based on eligibility and tenure.
• Emotional and financial support via free counseling and confidential financial tools with Goldman Sachs Ayco.
• Associate discounts on food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth via industry-leading training and diverse career paths.

For more details, visit our Benefits Page.

Job Responsibilities

• Process customer transactions quickly, accurately, and efficiently at the check lane.
• Operate the POS system, handling various tenders and loyalty offers according to company policy.
• Adhere to cash handling limits and work honestly to control loss.
• Follow guidelines on restricted sale items such as alcohol, tobacco, and DVDs.
• Report pricing discrepancies and follow policies for postage stamps, gift cards, and coupons.
• Stay updated on current and upcoming promotions and adhere to food safety regulations.
• Promote safety by following procedures, identifying hazards, and reporting issues.
• Maintain equipment and notify management of repairs needed.
• Create a welcoming environment for customers by answering questions and providing assistance.
• Comply with all applicable laws and company policies.
• Work cooperatively in a fast-paced environment and manage conflicts professionally.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek help when needed to resolve issues.
• Support customers with special needs, minors, and older adults.
• Perform essential job functions with or without reasonable accommodations.