Cashier

Lakeland Automall; Lakeland (FL); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Paid Holidays

401(k) program with matching

Employee vehicle purchase program

Job summary

Lakeland Automall is seeking a friendly, courteous Service Cashier to join our Service team in Lakeland, FL. You will handle invoices, process payments and address customer questions, serving as the final interface with the customer.

Responsibilities include greeting customers, collecting payments, reconciling cash drawer, and coordinating with service advisors as needed. This is a full-time position offering holiday pay and retirement benefits.

Qualifications

• Strong verbal and written communication skills.
• Ability to read and understand invoices and instructions.
• Excellent customer service and public interaction skills.
• Ability to multi-task and work independently.
• Must meet company employment requirements.

Responsibilities

• Greet all customers promptly and provide professional courteous service.
• Inform the customer of the amount due on their invoice and collect payment.
• Ensure that each customer is assisted in a timely manner.
• Notify service advisor or management of any customers that are dissatisfied with their bill or the work that has been performed.
• Daily reconcile the funds collected to processed repair orders to balance the cash drawer.
• Perform other duties as assigned.
• Adhere to all company policies, procedures and safety standards.

Skills

Customer service

Communication skills

Data entry

Reading & comprehension

Multi-tasking

Employment requirements

Education

High school diploma or equivalent

Job description

Lakeland Automall is looking for a friendly, courteous and highly professional person who enjoys interacting with people to join our Service team. Our success is based on the quality of the individuals we hire and their ability to perform at a high level so we are looking for the best candidates possible.

Job Summary:

The service cashier assists customers who are picking up their vehicles from service by providing the invoice to the customer, processing payments, answering questions and resolving concerns. The cashier acts as the final interface with the customer.

Job Responsibilities:

• Greet all customers promptly and provide professional courteous service
• Inform the customer of the amount due on their invoice and collect payment
• Ensure that each customer is assisted in a timely manner
• Notify service advisor or management of any customers that are dissatisfied with their bill or the work that has been performed
• Daily reconcile the funds collected to processed repair orders to balance the cash drawer
• Perform other duties as assigned
• Adhere to all company policies, procedures and safety standards.

Qualifications:

• High school diploma or equivalent
• Possess excellent verbal and written communication skills
• Ability to read and comprehend instructions and information
• Have strong customer service skills and work well with the public
• Ability to multi-task and work independently
• Must meet company’s requirements for employment

Working Conditions and Schedule

• Prolonged periods of computer usage and data entry
• Full-time - 40 hours plus overtime as needed
• 5 days per week between Monday - Saturday

Compensation:

• Competitive Wage
• Paid Holidays
• 401(k) program with matching contribution
• Employee vehicle purchase program

Lakeland Automalland our brands, Ford, Hyundai, and Genesis, have been part of the Lakeland Community for 70 years and through the years a commitment to the growth of our community has been at the forefront of our business.Lakeland Ford is the proud recipient of the Ford Motor Company President’s Award for excellence in sales and service for the past five consecutive years.

We are an Equal Opportunity Employer.

All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.