Cashier

Kroger; LaGrange (GA); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a forward-thinking company where your role as a Customer Service Associate is vital to creating exceptional experiences for customers. This position offers a chance to engage with diverse teams and contribute to a welcoming environment. With flexible scheduling and comprehensive benefits, including healthcare and tuition reimbursement, you can craft your success story while enjoying a supportive workplace. If you are purpose-driven and eager to learn, this opportunity is perfect for you.

Benefits

Healthcare Coverage

Flexible Scheduling

Tuition Reimbursement

Employee Discounts

Employee Assistance Program

Qualifications

• Strong customer service skills and ability to handle transactions accurately.
• Ability to operate POS systems and manage cash effectively.

Responsibilities

• Process customer transactions quickly and accurately at the checkout.
• Adhere to company policies and support safety programs.

Skills

Customer Service

Cash Handling

POS System Operation

Conflict Management

Education

High School Diploma

Tools

Point of Sale (POS) System

Job description

Customer Service Associate Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by our purpose: To Feed the Human Spirit. With a history of innovation, we continuously work to create exceptional experiences for our customers, communities, and colleagues, with food at the heart of it all.

Here, people matter. We strive to provide the ingredients you need to craft your own success story at work and in life. We support your growth with value and care, helping to feed your future. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether you're interested in a part-time role or a new career, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

• Comprehensive benefits supporting your well-being, including healthcare coverage (medical, dental, vision, prescriptions) through company or union plans.
• Flexible scheduling options for full- and part-time roles, with paid time off, holidays, and sick leave based on eligibility and service.
• Emotional and financial support, including free counseling through our Employee Assistance Program and confidential financial tools with Goldman Sachs Ayco.
• Associate discounts on various purchases including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over your career via our Continuing Education program.
• Opportunities for growth through extensive training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page.

Key Responsibilities:

1. Process customer transactions quickly, accurately, and efficiently at the check lane.
2. Understand and operate the Point of Sale (POS) system, handling various tenders such as cash, checks, credit, debit, SNAP EBT, WIC, rain checks, loyalty offers, coupons, and checkout procedures per company policy.
3. Adhere to company policies on cash shortages/overages and work to control loss.
4. Follow guidelines on restricted sale items (Alcohol, Tobacco, DVDs).
5. Report pricing discrepancies to the Scan Coordinator.
6. Follow established procedures for postage stamps, gift cards, and coupons.
7. Stay informed about current and upcoming promotions and ads.
8. Comply with all food safety regulations and guidelines.
9. Support safety programs by following procedures and reporting unsafe conditions or incidents.
10. Perform preventive maintenance by inspecting equipment and reporting repairs.
11. Create a welcoming environment for customers by assisting with questions about products.
12. Follow all relevant laws and company policies.
13. Work cooperatively in a fast-paced, sometimes stressful environment.
14. Manage conflicts in a reasonable, non-confrontational manner.
15. Act with honesty and integrity in handling customer and business information.
16. Follow directions and seek help when needed to resolve issues.
17. Support and assist customers, including minors, individuals with special needs, and older adults.
18. Perform essential job functions with or without reasonable accommodation.