Cashier

Kroger; Jonesboro (GA); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a forward-thinking company where your passion for customer service can shine! As a Customer Service Associate, you'll play a vital role in creating an outstanding experience for customers while ensuring a safe and clean environment. This position offers flexible scheduling and opportunities for growth through extensive training programs. With a commitment to diversity and inclusion, you'll be part of a team that values respect and integrity. Apply today to start your journey in a supportive workplace that truly cares about your success!

Benefits

Healthcare coverage

Flexible scheduling

Tuition reimbursement

Employee discounts

Paid time off

Emotional support programs

Qualifications

• Strong customer service skills with a focus on creating a welcoming environment.
• Ability to handle cash and operate POS systems accurately.

Responsibilities

• Process customer transactions quickly and accurately.
• Comply with food safety regulations and maintain a clean environment.
• Assist customers with product inquiries and provide support.

Skills

Customer Service

Cash Handling

Point of Sale (POS) Operation

Conflict Management

Education

High School Diploma or equivalent

Tools

Point of Sale (POS) System

Job description

Customer Service Associate Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by our purpose: To Feed the Human Spirit. We continuously innovate to create memorable experiences for our customers, communities, and employees, with food at the heart of everything we do.

Here, people matter. We aim to provide the ingredients you need to craft your success at work and in life. We support your growth with value and care, helping to feed your future. If you are caring, purpose-driven, and eager to learn, your potential is limitless.

Whether seeking a part-time role or a new career path, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including:

• Healthcare coverage: medical, dental, vision, and prescriptions, through company or collective bargaining plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holidays and sick leave, based on eligibility and tenure.
• Emotional and financial support, including free counseling via our Employee Assistance Program and confidential financial tools with Goldman Sachs Ayco.
• Associate discounts on various purchases such as food, travel, and technology.
• Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
• Opportunities for growth through extensive training programs and diverse career pathways.

For more details, please visit our Benefits Page.

Cashier Responsibilities

• Process customer transactions quickly, accurately, and efficiently at the check lane.
• Understand and operate the Point of Sale (POS) system, handling various tenders including cash, checks, credit/debit cards, SNAP EBT, WIC, Rain checks, loyalty offers, coupons, and checkout procedures per company policy.
• Adhere to company limits on cash shortages or overages and work to control loss.
• Follow guidelines on restricted sale items (Alcohol, Tobacco, DVDs).
• Report pricing discrepancies to the Scan Coordinator.
• Handle postage stamps, gift cards, and coupons according to established policies.
• Stay updated on current and upcoming advertisements.
• Comply with all food safety regulations and guidelines.
• Support safety programs by following procedures and reporting unsafe conditions or incidents.
• Perform preventive maintenance on equipment and report repairs needed.
• Create a welcoming environment for customers by answering questions about products throughout the store.
• Follow all applicable laws and company policies.
• Work cooperatively in a fast-paced, sometimes stressful environment.
• Manage conflicts professionally and cooperatively.
• Maintain honesty and integrity with customer and business information.
• Follow directions and seek help when needed to resolve issues.
• Assist and support minors, individuals with special needs, and older adults.
• Perform essential job functions with or without reasonable accommodations.