Cashier

Rocky; Holden (MA); Hybrid; USD 21,000 - 28,000; Full time

Job summary

Rocky in Holden, MA seeks a customer-focused cashier to deliver amazing service while accurately handling sales transactions. You will greet customers, ring up purchases, process refunds, and keep the register area organized.

The role emphasizes teamwork, merchandising, and helping management meet sales goals in a fast-paced retail environment.

Qualifications

• Provides amazing customer service while driving sales.
• Rings on registers accurately and processes receipts, refunds and change.
• Maintains store cleanliness and merchandising.

Responsibilities

• Combine excellent customer service with strong sales skills.
• Perform cashiering, product placement, receiving merchandise and stocking.
• Assist management to reach sales and productivity goals.
• Maintain equipment and store conditions in good working order.
• Contribute to increasing store traffic and executing display ideas.
• Ensure end-caps and displays are properly merchandised.

Skills

Customer service

Cash handling

Sales skills

Merchandising

Teamwork

Tools

POS system

Job description

Position Summary:

This cashier position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The position is responsible for the operations of our store and plays a key role in providing Amazing customer service by engaging the customer and determining their needs and project requirements.

Essential Duties:

• Ability to combine amazing customer service with strong sales skills;
• Perform all tasks in the store including such activities as cashiering, product placement, receiving of merchandise, processing shipments and/or store stocking, store cleanliness, sales, and operating equipment;
• Work with management team to achieve established sales and productivity goals;
• Assisting in maintaining the good working condition of store equipment;
• Work with management to develop and execute ideas and activities to increase store traffic;
• Ensure that end-caps, dump bins and feature displays are properly merchandised and maintained;
• Ensure each customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards
• Greet customers as they enter the store
• Answer phone calls
• Maintain awareness of all promotions and advertisements
• Accurately and efficiently ring on registers and maintain all cash at registers
• Maintain orderly appearance of register area and supplies stocked
• Solicit customers to open an Ace Rewards card
• Issuing receipts, refunds, credits or change due to customers
• Attend mandatory monthly store meetings

Other responsibilities as assigned by store management.