Cashier

Rocky; Westfield (MA); Hybrid; USD 17,000 - 22,000; Part time

Job summary

Rocky in Westfield, MA is seeking a friendly cashier to deliver amazing customer service, ring up sales accurately, and help maintain a clean, welcoming store environment.

You will greet customers, answer questions, process transactions, and assist with stocking and merchandising while supporting management to meet sales goals.

Qualifications

• Able to combine amazing customer service with strong sales skills.
• Greet customers and determine their needs while assisting with product selection.
• Accurately and efficiently process sales and handle cash at registers.
• Maintain an orderly register area and be aware of promotions and advertisements.

Responsibilities

• Greet customers as they enter the store.
• Answer phone calls.
• Maintain awareness of all promotions and advertisements.
• Accurately and efficiently ring on registers and maintain all cash at registers.
• Attend mandatory monthly store meetings.

Skills

Customer service

Sales skills

Cash handling

Phone etiquette

Tools

Cash register

Job description

Position Summary:

This cashier position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The position is responsible for the operations of our store and plays a key role in providing Amazing customer service by engaging the customer and determining their needs and project requirements.

Essential Duties:

• Ability to combine amazing customer service with strong sales skills;
• Perform all tasks in the store including such activities as cashiering, product placement, receiving of merchandise, processing shipments and/or store stocking, store cleanliness, sales, and operating equipment;
• Work with management team to achieve established sales and productivity goals;
• Assisting in maintaining the good working condition of store equipment;
• Work with management to develop and execute ideas and activities to increase store traffic;
• Ensure that end-caps, dump bins and feature displays are properly merchandised and maintained;
• Ensure each customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards
• Greet customers as they enter the store
• Answer phone calls
• Maintain awareness of all promotions and advertisements
• Accurately and efficiently ring on registers and maintain all cash at registers
• Maintain orderly appearance of register area and supplies stocked
• Solicit customers to open an Ace Rewards card
• Issuing receipts, refunds, credits or change due to customers
• Attend mandatory monthly store meetings

Other responsibilities as assigned by store management.