Cashier

Rocky; Ludlow (MA); Hybrid; USD 19,000 - 23,000; Full time

Job summary

Rocky in Ludlow, MA is seeking a friendly cashier to deliver amazing customer service while processing sales quickly and accurately. You will engage customers, handle cash register operations, stock shelves, and support store operations under management supervision.

This role emphasizes promoting promotions, greeting customers, answering calls, and contributing to a welcoming shopping experience. Join a team that values accuracy and friendly service.

Qualifications

• Experience delivering friendly, helpful customer service.
• Accurate cash handling and POS operation required.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Combine amazing customer service with strong sales skills.
• Handle cashiering, stocking, receiving merchandise and store duties.
• Work with management to achieve sales and productivity goals.
• Maintain the register area and stock supplies.
• Encourage customers to open Ace Rewards accounts.
• Issue receipts, refunds, credits or change to customers.
• Attend monthly store meetings.
• Other responsibilities as assigned by store management.

Skills

Customer service

Cash register operations

Retail sales

Job description

Position Summary:

This cashier position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The position is responsible for the operations of our store and plays a key role in providing Amazing customer service by engaging the customer and determining their needs and project requirements.

Essential Duties:

• Ability to combine amazing customer service with strong sales skills;
• Perform all tasks in the store including such activities as cashiering, product placement, receiving of merchandise, processing shipments and/or store stocking, store cleanliness, sales, and operating equipment;
• Work with management team to achieve established sales and productivity goals;
• Assisting in maintaining the good working condition of store equipment;
• Work with management to develop and execute ideas and activities to increase store traffic;
• Ensure that end-caps, dump bins and feature displays are properly merchandised and maintained;
• Ensure each customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards
• Greet customers as they enter the store
• Answer phone calls
• Maintain awareness of all promotions and advertisements
• Accurately and efficiently ring on registers and maintain all cash at registers
• Maintain orderly appearance of register area and supplies stocked
• Solicit customers to open an Ace Rewards card
• Issuing receipts, refunds, credits or change due to customers
• Attend mandatory monthly store meetings

Other responsibilities as assigned by store management.