Cashier

Rocky's Ace Hardware; Springfield (OH); On-site; USD 24,000 - 36,000; Full time

Job summary

Rocky’s Ace Hardware in Springfield, OH is seeking a friendly cashier who can provide exceptional customer service while efficiently handling sales and register transactions. You will greet customers, answer questions, and support store merchandising and inventory tasks to keep the shop inviting and organized.

The ideal candidate will be reliable, attentive to detail, and capable of meeting sales goals while maintaining a welcoming store environment for customers and colleagues alike.

Qualifications

• This role requires strong customer service skills and the ability to upsell when appropriate.
• Experience operating a cash register and handling transactions accurately.
• Ability to greet customers and determine their needs quickly.

Responsibilities

• Provide amazing customer service and assist customers with their needs.
• Operate cash register, process transactions, and handle receipts accurately.
• Maintain store appearance, assist with stocking and merchandising.
• Promote Ace Rewards and other offerings to customers.
• Attend store meetings and follow company policies.

Skills

Customer service

Cashier experience

Sales skills

Tools

Cash register

Job description

Position Summary:

This cashier position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The position is responsible for the operations of our store and plays a key role in providing Amazing customer service by engaging the customer and determining their needs and project requirements.

Essential Duties:

• Ability to combine amazing customer service with strong sales skills;
• Perform all tasks in the store including such activities as cashiering, product placement, receiving of merchandise, processing shipments and/or store stocking, store cleanliness, sales, and operating equipment;
• Work with management team to achieve established sales and productivity goals;
• Assisting in maintaining the good working condition of store equipment;
• Work with management to develop and execute ideas and activities to increase store traffic;
• Ensure that end-caps, dump bins and feature displays are properly merchandised and maintained;
• Ensure each customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards
• Greet customers as they enter the store
• Answer phone calls
• Maintain awareness of all promotions and advertisements
• Accurately and efficiently ring on registers and maintain all cash at registers
• Maintain orderly appearance of register area and supplies stocked
• Solicit customers to open an Ace Rewards card
• Issuing receipts, refunds, credits or change due to customers
• Attend mandatory monthly store meetings

Other responsibilities as assigned by store management.