Cashier

Rocky; Holden (MA); On-site; USD 19,000 - 23,000; Full time

Job summary

Rocky is hiring a cashier to deliver welcoming customer service, process sales quickly and accurately, and help manage store operations. You will greet customers, ring transactions, maintain the register area, and support merchandising and promotions.

The role emphasizes helping customers identify needs and ensuring an enjoyable shopping experience with team collaboration and reliable attendance at store meetings.

Qualifications

• Customer service skills with ability to upsell and meet customer needs.
• Cashier experience and accuracy in processing transactions.
• Ability to stay organized and maintain cleanliness in the register area.

Responsibilities

• Greet customers, answer phones, and assist with inquiries.
• Ring up sales accurately and maintain cash at registers.
• Maintain merchandising displays, stock, and store cleanliness.
• Assist management to achieve sales and productivity goals.
• Attend monthly store meetings and participate in promotions.

Job description

Position Summary:

This cashier position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The position is responsible for the operations of our store and plays a key role in providing Amazing customer service by engaging the customer and determining their needs and project requirements.

Essential Duties:

• Ability to combine amazing customer service with strong sales skills;
• Perform all tasks in the store including such activities as cashiering, product placement, receiving of merchandise, processing shipments and/or store stocking, store cleanliness, sales, and operating equipment;
• Work with management team to achieve established sales and productivity goals;
• Assisting in maintaining the good working condition of store equipment;
• Work with management to develop and execute ideas and activities to increase store traffic;
• Ensure that end-caps, dump bins and feature displays are properly merchandised and maintained;
• Ensure each customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards
• Greet customers as they enter the store
• Answer phone calls
• Maintain awareness of all promotions and advertisements
• Accurately and efficiently ring on registers and maintain all cash at registers
• Maintain orderly appearance of register area and supplies stocked
• Solicit customers to open an Ace Rewards card
• Issuing receipts, refunds, credits or change due to customers
• Attend mandatory monthly store meetings

Other responsibilities as assigned by store management.