Cashier

Rocky; South Hadley (MA); On-site; USD 19,000 - 23,000; Full time

Job summary

Rocky is seeking a friendly cashier to deliver amazing customer service and swift sales processing in our Massachusetts store. You will manage cash register operations, assist customers with their needs, and help with stocking, merchandising and daily store tasks.

Join a team focused on customer satisfaction, promotions, and accurate cash handling. The role requires a positive attitude, reliability, and the ability to work with management to reach sales goals.

Qualifications

• Excellent customer service and sales aptitude.
• Accurate cash handling and register operations.
• Experience in store stocking, merchandising and inventory.
• Ability to work with management to meet sales goals.

Responsibilities

• Greet customers and assist with their needs.
• Ring on registers accurately and handle cash.
• Maintain clean and organized register area.
• Assist with product placement and stocking.
• Support promotions and Ace Rewards enrollment.
• Attend monthly store meetings.
• Answer phone calls and direct inquiries.
• Ensure store displays and end-caps are merchandised.

Skills

Customer service

Sales skills

Cash register operations

Stocking/merchandising

Teamwork

Job description

Position Summary:

This cashier position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The position is responsible for the operations of our store and plays a key role in providing Amazing customer service by engaging the customer and determining their needs and project requirements.

Essential Duties:

• Ability to combine amazing customer service with strong sales skills;
• Perform all tasks in the store including such activities as cashiering, product placement, receiving of merchandise, processing shipments and/or store stocking, store cleanliness, sales, and operating equipment;
• Work with management team to achieve established sales and productivity goals;
• Assisting in maintaining the good working condition of store equipment;
• Work with management to develop and execute ideas and activities to increase store traffic;
• Ensure that end-caps, dump bins and feature displays are properly merchandised and maintained;
• Ensure each customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards
• Greet customers as they enter the store
• Answer phone calls
• Maintain awareness of all promotions and advertisements
• Accurately and efficiently ring on registers and maintain all cash at registers
• Maintain orderly appearance of register area and supplies stocked
• Solicit customers to open an Ace Rewards card
• Issuing receipts, refunds, credits or change due to customers
• Attend mandatory monthly store meetings

Other responsibilities as assigned by store management.