Cashier

Rocky; Greenville (RI); On-site; USD 19,000 - 25,000; Full time

Job summary

Rocky is seeking a cashier to provide exceptional customer service, process transactions quickly and accurately, and support daily store operations. Responsibilities include ringing at the register, maintaining a clean checkout area, stocking merchandise, and engaging customers to meet sales goals.

The role emphasizes promoting promotions and Ace Rewards while ensuring a friendly, efficient shopping experience for every guest in the Rhode Island Greenville location.

Qualifications

• Customer service experience and ability to engage customers.
• Accurate cash handling and balance at end of shift.
• Ability to multitask between checkout, merchandising and store upkeep.
• Familiarity with in-store promotions and basic sales techniques.

Responsibilities

• Provide amazing customer service and assist customers to find products.
• Ring up sales and handle cash, credit and receipts accurately.
• Maintain clean, organized checkout area and stock as needed.
• Assist management to meet sales and productivity goals.
• Stock shelves, merchandise end caps and maintain displays.
• Promote Ace Rewards card and capture customer interest.
• Attend store meetings and communicate promotions to customers.

Skills

Customer service

Sales skills

Cashier operations

Stocking shelves

Merchandising

Phone handling

Team collaboration

Tools

POS system

Job description

Position Summary:

This cashier position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The position is responsible for the operations of our store and plays a key role in providing Amazing customer service by engaging the customer and determining their needs and project requirements.

Essential Duties:

• Ability to combine amazing customer service with strong sales skills;
• Perform all tasks in the store including such activities as cashiering, product placement, receiving of merchandise, processing shipments and/or store stocking, store cleanliness, sales, and operating equipment;
• Work with management team to achieve established sales and productivity goals;
• Assisting in maintaining the good working condition of store equipment;
• Work with management to develop and execute ideas and activities to increase store traffic;
• Ensure that end-caps, dump bins and feature displays are properly merchandised and maintained;
• Ensure each customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards
• Greet customers as they enter the store
• Answer phone calls
• Maintain awareness of all promotions and advertisements
• Accurately and efficiently ring on registers and maintain all cash at registers
• Maintain orderly appearance of register area and supplies stocked
• Solicit customers to open an Ace Rewards card
• Issuing receipts, refunds, credits or change due to customers
• Attend mandatory monthly store meetings

Other responsibilities as assigned by store management.