Cashier

Rocky; Northborough (MA); On-site; USD 17,000 - 22,000; Full time

Job summary

Rocky in Northborough, MA is seeking a cashier focused on delivering amazing customer service while processing sales quickly and accurately. The role centers on operating the cash register, engaging customers to determine needs, and supporting store operations.

Responsibilities include greeting customers, maintaining register area, stocking shelves, merchandising end-caps, answering inquiries, and participating in monthly store meetings with management.

Responsibilities

• Greet customers and provide helpful service to determine needs and drive sales.
• Ring up purchases accurately and maintain cash at registers.
• Stock and merchandise shelves, displays and end-caps neatly.
• Answer phone calls and respond to inquiries throughout the day.
• Assist in store cleanliness and stocking, including shipments.
• Attend monthly store meetings and follow guidance from management.

Job description

Position Summary:

This cashier position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The position is responsible for the operations of our store and plays a key role in providing Amazing customer service by engaging the customer and determining their needs and project requirements.

Essential Duties:

• Ability to combine amazing customer service with strong sales skills;
• Perform all tasks in the store including such activities as cashiering, product placement, receiving of merchandise, processing shipments and/or store stocking, store cleanliness, sales, and operating equipment;
• Work with management team to achieve established sales and productivity goals;
• Assisting in maintaining the good working condition of store equipment;
• Work with management to develop and execute ideas and activities to increase store traffic;
• Ensure that end-caps, dump bins and feature displays are properly merchandised and maintained;
• Ensure each customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards
• Greet customers as they enter the store
• Answer phone calls
• Maintain awareness of all promotions and advertisements
• Accurately and efficiently ring on registers and maintain all cash at registers
• Maintain orderly appearance of register area and supplies stocked
• Solicit customers to open an Ace Rewards card
• Issuing receipts, refunds, credits or change due to customers
• Attend mandatory monthly store meetings

Other responsibilities as assigned by store management.