Cashier

Rocky; Agawam (MA); On-site; USD 21,000 - 25,000; Full time

Job summary

Rocky is seeking a friendly cashier to deliver outstanding customer service while processing sales quickly and accurately. You will manage cash register operations, greet customers, and maintain clean, well-merchandised spaces.

The role involves stocking, receiving merchandise, and supporting management to meet sales goals. Responsibilities include handling refunds and exchanges, answering phones, promoting promotions, and participating in monthly meetings.

Qualifications

• Excellent customer service and sales skills.
• Ability to perform cash register operations accurately.
• Professional greeting of customers and phone handling.
• Ability to maintain store cleanliness and merchandising.

Responsibilities

• Combine amazing customer service with strong sales.
• Cashier, stock shelves, receive merchandise and process shipments.
• Assist in achieving sales and productivity goals with management.
• Keep store equipment in good working condition.
• Develop and execute ideas to increase store traffic.
• Maintain end-caps, displays and promotional merchandise.
• Provide amazing service following company guidelines.
• Greet customers, answer calls and stay aware of promotions.
• Ring on registers accurately and manage cash at registers.
• Keep register area neat and stocked.
• Encourage Ace Rewards sign-ups; issue receipts and refunds.
• Attend mandatory monthly store meetings.

Job description

Position Summary:

This cashier position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The position is responsible for the operations of our store and plays a key role in providing Amazing customer service by engaging the customer and determining their needs and project requirements.

Essential Duties:

• Ability to combine amazing customer service with strong sales skills;
• Perform all tasks in the store including such activities as cashiering, product placement, receiving of merchandise, processing shipments and/or store stocking, store cleanliness, sales, and operating equipment;
• Work with management team to achieve established sales and productivity goals;
• Assisting in maintaining the good working condition of store equipment;
• Work with management to develop and execute ideas and activities to increase store traffic;
• Ensure that end-caps, dump bins and feature displays are properly merchandised and maintained;
• Ensure each customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards
• Greet customers as they enter the store
• Answer phone calls
• Maintain awareness of all promotions and advertisements
• Accurately and efficiently ring on registers and maintain all cash at registers
• Maintain orderly appearance of register area and supplies stocked
• Solicit customers to open an Ace Rewards card
• Issuing receipts, refunds, credits or change due to customers
• Attend mandatory monthly store meetings

Other responsibilities as assigned by store management.