Cashier

Hopeservices; Fremont (CA); On-site; USD 23,419 - 28,929; Full time

Job summary

Hope Services at our retail thrift store seeks a Cashier to deliver exceptional customer service, assist customers, manage merchandise, and handle cash with accuracy. The role emphasizes maintaining a safe, neat store environment and supporting opening/closing procedures.

Responsibilities include greeting customers, supporting inventory and merchandising, and upholding attendance and appearance standards in a fast-paced setting.

Qualifications

• Ability to provide great customer service.
• Ability to make quick decisions independently.
• Ability to read, write and speak English (preferred) and have a basic math aptitude.
• Ability to follow written or verbal instructions.
• Ability to develop and maintain effective working relationships with supervisors, co-workers and customers.
• Ability to maintain a positive, friendly attitude and a neat, clean, and well‑groomed appearance.

Responsibilities

• Greets customers in a courteous manner
• Maintains positive customer and employee relations
• Performs cash register operation and follows opening/closing procedures
• Assists with picking/straightening up or arranging merchandise to ensure neat, clean and safe working environment
• Assists with inventory, display, merchandising and placement of stock on sales floor and mark‑downs
• Maintains acceptable attendance, personal hygiene, and dress code standards
• May perform other duties as assigned

Skills

Customer service

Decision making

English literacy

Math aptitude

Instruction following

Relationship building

Professional appearance

Education

High School Diploma or Equivalent

Job description

To represent Hope Services at our retail thrift store and provide exceptional customer service. A Cashier will be responsible for (but is not limited to) assisting customers, handling merchandise, counting cash, ensuring safety in the store, keeping the area neat and tidy.

Compensation

Pay rate: $18.05/hr

Principle Responsibilities

• Greets customers in a courteous manner
• Maintains positive customer and employee relations
• Performs cash register operation and follows opening/closing procedures
• Assists with picking/straightening up or arranging merchandise to ensure neat, clean and safe working environment
• Assists with inventory, display, merchandising and placement of stock on sales floor and mark‑downs
• Maintains acceptable attendance, personal hygiene, and dress code standards
• May perform other duties as assigned

Minimum Qualifications

• High School Diploma or Equivalent
• Experience in fast-paced retail environment

Required Knowledge, Skills and Abilities

• Ability to provide great customer service
• Ability to make quick decisions independently
• Ability to read, write and speak English (preferred) and have a basic math aptitude
• Ability to follow written or verbal instructions
• Ability to develop and maintain effective working relationships with supervisors, co-workers and customers
• Ability to maintain a positive, friendly attitude and a neat, clean, and well‑groomed appearance

Environmental Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an enclosed storeroom floor. Fast work pace with constant standing and walking, the job involves light physical work demands requiring frequent lifting and/or carrying objects weighing up to 10lbs. Large or heavy items are moved using appropriate material handling equipment and/or with assistance from co-worker. Safety handling procedures must be followed.

Reports to: Store Manager

Supervisory responsibility: None

Hope Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees regardless of, but with consideration and appreciation for race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family or parental status, or any other status.