Cashier

Rocky; Fairhaven (MA); Hybrid; USD 21,000 - 25,000; Full time

Job summary

Rocky is seeking a cashier to provide friendly service, process sales quickly, and manage register operations in a retail environment. The role emphasizes helping customers identify needs and ensuring a positive shopping experience.

The position involves merchandising, stocking, answering phones, and supporting management to meet sales goals while promoting Ace Rewards programs.

Responsibilities

• Provide excellent customer service while promoting sales
• Perform cashiering with speed and accuracy
• Restock, merchandise and maintain store cleanliness
• Assist in receiving merchandise and processing shipments
• Support management to meet sales and productivity goals
• Operate store equipment and maintain register area
• Encourage customers to open Ace Rewards accounts
• Issue receipts, refunds, credits or change as needed
• Answer customer questions and greet shoppers entering the store
• Attend mandatory monthly store meetings
• Carry out additional store duties as assigned by management

Job description

Position Summary:

This cashier position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The position is responsible for the operations of our store and plays a key role in providing Amazing customer service by engaging the customer and determining their needs and project requirements.

Essential Duties:

• Ability to combine amazing customer service with strong sales skills;
• Perform all tasks in the store including such activities as cashiering, product placement, receiving of merchandise, processing shipments and/or store stocking, store cleanliness, sales, and operating equipment;
• Work with management team to achieve established sales and productivity goals;
• Assisting in maintaining the good working condition of store equipment;
• Work with management to develop and execute ideas and activities to increase store traffic;
• Ensure that end-caps, dump bins and feature displays are properly merchandised and maintained;
• Ensure each customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards
• Greet customers as they enter the store
• Answer phone calls
• Maintain awareness of all promotions and advertisements
• Accurately and efficiently ring on registers and maintain all cash at registers
• Maintain orderly appearance of register area and supplies stocked
• Solicit customers to open an Ace Rewards card
• Issuing receipts, refunds, credits or change due to customers
• Attend mandatory monthly store meetings

Other responsibilities as assigned by store management.