Cashier

Rocky; Dover (NH); Hybrid; USD 40,116,000 - 51,577,000; Full time

Job summary

Rocky in Dover, NH is seeking a friendly cashier to provide amazing customer service, process sales quickly and accurately, and operate the cash register. You will greet customers and engage with them to determine their needs and project requirements.

You will also assist in merchandising, stocking, and maintaining store cleanliness, while working with management to achieve sales goals and promote Ace Rewards. This role requires teamwork, reliability and a commitment to excellent service.

Qualifications

• Excellent customer service is essential.
• Ability to ring on registers accurately and efficiently.
• Strong sales skills and product knowledge.

Responsibilities

• Provide amazing customer service and greet customers entering the store.
• Ring up purchases, handle cash, refunds, and credits.
• Maintain the register area and stock shelves, merchandise end-caps and displays.

Job description

Position Summary:

This cashier position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The position is responsible for the operations of our store and plays a key role in providing Amazing customer service by engaging the customer and determining their needs and project requirements.

Essential Duties:

• Ability to combine amazing customer service with strong sales skills;
• Perform all tasks in the store including such activities as cashiering, product placement, receiving of merchandise, processing shipments and/or store stocking, store cleanliness, sales, and operating equipment;
• Work with management team to achieve established sales and productivity goals;
• Assisting in maintaining the good working condition of store equipment;
• Work with management to develop and execute ideas and activities to increase store traffic;
• Ensure that end-caps, dump bins and feature displays are properly merchandised and maintained;
• Ensure each customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards
• Greet customers as they enter the store
• Answer phone calls
• Maintain awareness of all promotions and advertisements
• Accurately and efficiently ring on registers and maintain all cash at registers
• Maintain orderly appearance of register area and supplies stocked
• Solicit customers to open an Ace Rewards card
• Issuing receipts, refunds, credits or change due to customers
• Attend mandatory monthly store meetings

Other responsibilities as assigned by store management.