Cashier

Rocky; Easton (Northampton County); Hybrid; USD 17,000 - 21,000; Full time

Job summary

Rocky is seeking a friendly cashier to deliver helpful customer service, ring up sales accurately, and keep the store running smoothly. You will greet customers, answer calls, merchandise displays, manage receipts and returns, and collaborate with management to meet goals. This role emphasizes the Ace Rewards program and store cleanliness.

Join our team to help customers find what they need and ensure a delightful shopping experience in a fast-paced retail environment.

Qualifications

• Excellent customer service and sales skills.
• Ability to perform cashier duties and operate registers efficiently.
• Maintain store cleanliness and stock as directed.
• Greet customers and respond to inquiries.
• Attend mandatory store meetings.
• Merchandise end-caps and displays appropriately.

Responsibilities

• Provide amazing customer service and identify customer needs.
• Perform cashiering, stocking, receiving merchandise, and processing shipments.
• Work with management to reach sales and productivity goals.
• Maintain orderly appearance of register area and supplies.
• Encourage customers to open Ace Rewards accounts.
• Answer phone calls and greet customers on entry.

Skills

Customer service

Sales skills

Job description

Position Summary:

This cashier position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The position is responsible for the operations of our store and plays a key role in providing Amazing customer service by engaging the customer and determining their needs and project requirements.

Essential Duties:

• Ability to combine amazing customer service with strong sales skills;
• Perform all tasks in the store including such activities as cashiering, product placement, receiving of merchandise, processing shipments and/or store stocking, store cleanliness, sales, and operating equipment;
• Work with management team to achieve established sales and productivity goals;
• Assisting in maintaining the good working condition of store equipment;
• Work with management to develop and execute ideas and activities to increase store traffic;
• Ensure that end-caps, dump bins and feature displays are properly merchandised and maintained;
• Ensure each customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards
• Greet customers as they enter the store
• Answer phone calls
• Maintain awareness of all promotions and advertisements
• Accurately and efficiently ring on registers and maintain all cash at registers
• Maintain orderly appearance of register area and supplies stocked
• Solicit customers to open an Ace Rewards card
• Issuing receipts, refunds, credits or change due to customers
• Attend mandatory monthly store meetings

Other responsibilities as assigned by store management.