Cashier

Rocky; Concord (MA); Hybrid; USD 21,000 - 26,000; Full time

Job summary

Rocky in Concord, MA is seeking a cashier who delivers exceptional customer service, processes sales quickly and accurately, and operates the cash register with precision.

You will engage customers, stock shelves, merchandise end-caps, and support store operations while working with management to reach sales goals. Regular store meetings and promotions knowledge are part of the role.

Qualifications

• Excellent customer service with a sales focus.
• Accurate cash handling and register operations.
• Stocking, receiving shipments and store cleanliness.
• Greet customers and respond to inquiries.
• Attend monthly store meetings and follow procedures.

Responsibilities

• Combine amazing customer service with strong sales skills.
• Perform cashiering, merchandising and stock responsibilities.
• Work with management to meet sales and productivity goals.
• Maintain clean and orderly register area and displays.
• Promote Ace Rewards and assist customers with inquiries.

Skills

Customer service

Sales skills

Cashiering

Merchandising

Stocking

Equipment maintenance

Tools

Cash register

Job description

Position Summary:

This cashier position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The position is responsible for the operations of our store and plays a key role in providing Amazing customer service by engaging the customer and determining their needs and project requirements.

Essential Duties:

• Ability to combine amazing customer service with strong sales skills;
• Perform all tasks in the store including such activities as cashiering, product placement, receiving of merchandise, processing shipments and/or store stocking, store cleanliness, sales, and operating equipment;
• Work with management team to achieve established sales and productivity goals;
• Assisting in maintaining the good working condition of store equipment;
• Work with management to develop and execute ideas and activities to increase store traffic;
• Ensure that end-caps, dump bins and feature displays are properly merchandised and maintained;
• Ensure each customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards
• Greet customers as they enter the store
• Answer phone calls
• Maintain awareness of all promotions and advertisements
• Accurately and efficiently ring on registers and maintain all cash at registers
• Maintain orderly appearance of register area and supplies stocked
• Solicit customers to open an Ace Rewards card
• Issuing receipts, refunds, credits or change due to customers
• Attend mandatory monthly store meetings

Other responsibilities as assigned by store management.

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